If a speaker presents either entirely new information, or familiar information in a new way that piques curiosity and excites interest, then he/she is utilizing __________.

Financial constraints forced a company to renege on the promise of bonuses to all its employees. The HR manager was asked to draft a message to the employees that would explain the situation in hopes of not affecting morale

The e-mail acknowledged the employees' hard work and requested their support in the coming year. While some employees accepted the message positively, others were offended by it. Which term best describes the varied reaction to the e-mail? a) Perceptio b) Status c) Territoriality d) Proxemics

According to the text, the experimental research that manipulated face-ism ratios for

photos of the same individual found that naïve judges rated the people who were high on facial prominence as:

a. less intelligent, less ambitious, and less attractive than people who were low on facial prominence. b. more intelligent, more ambitious, and more attractive than people who were low on facial prominence. c. taller, thinner, and more perfectly proportioned than people who were low on facial prominence. d. shorter, fatter, and more awkwardly proportioned than people who were low on facial prominence. e. equivalent to people who were low on facial prominence on all dimensions measured.