Financial constraints forced a company to renege on the promise of bonuses to all its employees. The HR manager was asked to draft a message to the employees that would explain the situation in hopes of not affecting morale
The e-mail acknowledged the employees' hard work and requested their support in the coming year. While some employees accepted the message positively, others were offended by it. Which term best describes the varied reaction to the e-mail?
a) Perceptio
b) Status
c) Territoriality
d) Proxemics
A
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All of the following strategies are recommended for communicating emotion EXCEPT
A) Determine whether the emotion is relevant to the discussion at hand. B) Choose words that accurately label your emotions. C) Allow your facial expressions and tone of voice to be congruent with your words. D) Focus on the future. E) Tell the other person what you expect from them.
Jim and Pam have been dating for a few months. However, Jim is thinking about breaking up with Pam because he thinks that his relationship with Pam is not as good as the relationship he could have with Sandy. Which concept associated with Social Exchange Theory best explains this situation?
A. comparison level B. comparison level of alternatives C. costs D. rewards