The TRIPs agreement requires signatory countries to protect against acquisition, disclosure, or use of trade secrets "in a manner contrary to honest commercial practices."

Training and empowering team members to make decision and solve problems are important steps toward the emphasizing of team goals.

a. true b. false

According to the Direct Marketing Association, about 60 percent of direct marketing expenditures are spent on retaining current customers

Indicate whether the statement is true or false