All of the following are characteristics of managers who use social power successfully EXCEPT

a. They believe their power comes from their expertise.
b. They are altruistic.
c. Managers who use social power successfully believe their source of power is the authority system of which they are a part.
d. They like their work and are very orderly.

Answer: c. Managers who use social power successfully believe their source of power is the authority system of which they are a part.