While researching her speech on the Salvation Army, Jean found a particularly useful quotation. During her speech, she put the quote into her own words. In doing so, Jean is ____ the quotation

A hostile audience is best persuaded through use of which persuasive strategy?

A) strengthening commitment B) conversion C) weakening commitment D) inducing specific action E) coercive action

Leigh-Ann becomes very nervous and disoriented whenever she has to sit across from Marshall, one of her teammates, during team meetings. Marshall also finds Leigh-Ann's nonverbal cues to be very discouraging

What strategy should Leigh-Ann followto prepare herself to interact with Marshall? a. Prepare physically; she should unfold her arms, remove obstacles between her and Marshall, and maintain proper eye contact. b. Prepare by arriving early to meetings; she should take time to make a mental transition from one activity to the next. c. Prepare by setting the scene for attentive listening; she should avoid serious discussions when there is a distraction. d. Prepare by being cognizant; she should commit to social decentering that allows her to have empathy with Marshall.