Which of the following events occurs if an employer contests the amount or validity of a claim?
A) proceedings before an administrative law judge (ALJ)
B) an informal hearing before a regional office of the agency
C) investigation by a federal claims verification center
D) investigation by a claims examiner
B
Business
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Who represents an insurance company in an insurance transaction?
A) The agent B) The Commissioner C) The broker D) The consultant"
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CRM software can most likely help a salesperson to do all of the following EXCEPT:
A) remember the names of the customer's family members B) develop a partnering relationship with the customer C) track which products a customer prefers to purchase D) shift the customer from a reflective to emotive style E) adapt to the customer's communication style
Business