All of the following are ways to create an ethical culture EXCEPT ________

A) managers should demonstrate their commitment to following the rules via their own behavior
B) organizations can design an organizational structure that reduces the incentives for people to behave unethically
C) organizations can develop fair and equitable human resource procedures towards the management of its diverse employees
D) boards of directors can emphasize the importance of earning profit so that companies can continue to operate

D

Business

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With the "feel, felt, found" approach to handling objections, the salesperson:

A) will allow the customer to talk about his or her fears and worries, then relate how another customer had similar fears and how the product being sold met those fears or worries B) answers the objection directly C) will reply "yes, but ..." and then explain how the product's benefits will answer the customer's objection D) avoids confrontation by sympathizing with the customer, then provides the correct information

Business

Anything you take from someone else, including ideas and information you've re-expressed through paraphrasing or summarizing, must include a documented source

Indicate whether the statement is true or false.

Business