The marketing department within an organization relies entirely upon internal resources to develop the information needed to make marketing decisions

After William's boss asked him to compile sales figures for the past three years, William pulled together the information and turned it over to his boss. After several days of not getting any feedback from his boss, William worried that he hadn't done a good job in presenting the information. William is demonstrating _____.

Fill in the blank(s) with the appropriate word(s).

List the implications that social media have for marketers and the way they communicate with their customers

What will be an ideal response?