________ seeks to develop a firm's supply chain to meet the competitive priorities of the firm's operations strategy

During the first staff meeting after Blake joined the company, he was completely confused by his coworkers' repeated references to the "PPAC committee" and "the next level drill-down." Blake experienced which barrier to communication?

a. an encoding barrier b. nonverbal communication c. jargon d. a sender barrier

Theo is injured at work and files a workers' compensation claim, which is administered by the workers' compensation agency in his state. His employer disputes the extent of Theo's injuries. The case is heard by an administrative law judge (ALJ), who decides the case in the employer's favor. Theo's attorney tells him that his case cannot be appealed to a court because

a. he does not have standing to appeal an administrative decision, only the employer could do that. b. the decision of the ALJ is final in all administrative challenges. c. he has not first appealed the case to the workers' compensation board that heads the state agency. d. there is not an actual controversy that qualifies for judicial proceedings.