Intellectual property rights do not include:
A) copyrights

B) patents.
C) generic pharmaceuticals .
D) trademarks.
E)all of the above are part of intellectual property rights.

C

Business

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In the United States, the two giants in the telephone industry in the decade of the 2010s are:

A) T-Mobile and Sprint Nextel. B) Verizon and AT&T. C) BellSouth and SBC. D) GTE and Cingular.

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Serena engages in proactive customer service performance when she investigates how much the customer could really afford to pay for her company's product

Indicate whether the statement is true or false

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