Serena engages in proactive customer service performance when she investigates how much the customer could really afford to pay for her company's product

An exclusive license means that for the specified duration of the license, the licensor will not grant rights in the same information to any other person

Indicate whether the statement is true or false

Which type of dispute resolution involves a process of having the parties to a dispute present their evidence and arguments to a neutral third party for decision?

a. Mediation b. Conciliation c. Arbitration d. Mini-trial