Hayakawa used the metaphor of a ladder to explain which concept in semantics (the study of how words come to have meaning)? 

The main and overall purpose of the Change-Oriented Conflict Analysis model is:

a. Learn skills about how to this model is different from the Wehr’s model. b. Provide tools to submit the conflict to an arbitrator. c. Develop skills to manage conflict and influence change. d. Develop skills to use one of the conflict styles.

_________ is generally considered to yield the best resolution of conflict in a group decision.

A. Railroading B. Teaming up C. Majority vote D. Consensus