The Systems Approach emphasizes structure, lines of authority and

the psychological well-being of individuals within the system.

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F

Communication & Mass Media

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Some of the most common customer complaints stem from employee apathy, being stereotyped, and being given incorrect information

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Communication & Mass Media

A team that slumps in the middle of its work and then picks up energy and direction is reflecting Gersick's concept of the mid-life crisis in work teams

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Communication & Mass Media