Best practice requires backups be retained indefinitely

When an escrow company holds all documents during an escrow, it is acting as:

a. broker's agent b. subagent of the broker c. holder in due course d. agent of buyer and seller

Recall the example in the text where Ford Motor Company was building a new engine plant in Windsor that was to focus on the "team approach" to building the engines. Which of the following statements is true regarding that example?

A) The majority of those hired were university educated and had experience in the team approach. B) One of the goals of the training was to improve attitudes toward the team approach. C) Evaluation of the training indicated an improvement in employees' communication skills. D) The promise of training related to self-fulfillment never materialized.