Recall the example in the text where Ford Motor Company was building a new engine plant in Windsor that was to focus on the "team approach" to building the engines. Which of the following statements is true regarding that example?
A) The majority of those hired were university educated and had experience in the team approach.
B) One of the goals of the training was to improve attitudes toward the team approach.
C) Evaluation of the training indicated an improvement in employees' communication skills.
D) The promise of training related to self-fulfillment never materialized.
B
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Exclusive agents represent only one insurer or a group of insurers under common ownership.
a. true b. false
Which of the following is true for activity-based costing (ABC)?
A) ABC considers the real costs associated with each product. B) With ABC, the company can estimate all costs coming from the customer, less revenue. C) The tools of ABC can be used to conduct customer profitability analysis. D) It identifies the costs of products and services based on the revenue they generate. E) ABC allocates indirect costs in proportion to direct costs.