Which of the following federal agencies has supervisory responsibilities for TILA compliance?

Clean, sharp looking employees with appropriate uniforms help assure customers about service quality and therefore address the _____ of services.

a) intangibility b) perishability c) tangibility d) inseparability e) heterogeneity

A(n) ________ is a form used to record the frequency of occurrence of certain product or service characteristics related to quality

Fill in the blanks with correct word