Clean, sharp looking employees with appropriate uniforms help assure customers about service quality and therefore address the _____ of services.

The drive to become what one is capable of becoming is which level of Maslow's hierarchy of needs?

A) Physiological. B) Self-actualization. C) Esteem. D) Social.

Goodwill messages should be selfless, specific, sincere, spontaneous, and ________

Fill in the blank(s) with correct word