The actual group of people in the back of the room who have opinions and ideas all their own are known as what type of audience?

Task rituals are one-time events that employees participate in voluntarily.

a. True b. False

The American philosopher and comedian Will Rogers once said:

"In order to change my opinion, you must first demonstrate that you understand it." Which communicative skill is Rogers recommending we work on improving? A. public speaking B. persuasive verbal skills C. body language D. active listening