The American philosopher and comedian Will Rogers once said:
"In order to change my opinion, you must first demonstrate that you understand it." Which communicative skill is Rogers recommending we work on improving?
A. public speaking
B. persuasive verbal skills
C. body language
D. active listening
D
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PRIZM is a system that has classified and grouped every ZIP code according to the demographic characteristics of the people who live within those areas
Indicate whether this statement is true or false.
When addressing a grievance interview, which of the following is important?
A. Keeping information confidential B. Using mostly hearsay C. Recognizing that any situation can be worked out if the two people just sit down and discuss it. D. Avoiding forgiving anyone until he or she has adequately compensated you.