The Yerkes-Dodson Law says:
a) performance on a task is affected by levels of arousal.
b) the more money you make the better your job will be.
c) nausea from bad food causes a reluctance to eat that food again.
d) performance on tests is better in the morning.
ANS: A
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One reason that decision makers often use the representativeness heuristic inappropriately is that
a. they pay too much attention to the base rate. b. they do not pay enough attention to sample size. c. their decisions are influenced too greatly by a large sample size. d. they estimate frequency in terms of how easily they can think of examples that have a particular characteristic.
When employees experience burnout they often _________ their threshold for what constitutes a crisis, which causes absenteeism to __________
A) lower; decrease B) lower; increase C) raise; decrease D) raise; increase