When employees experience burnout they often _________ their threshold for what constitutes a crisis, which causes absenteeism to __________
A) lower; decrease
B) lower; increase
C) raise; decrease
D) raise; increase
Answer: B
Rationale: Burnout can lead people to lower their standards for what constitutes an emergency. In other words, a happy worker may miss one day with the flu whereas a burned-out worker might take three days off. This can lead to absenteeism.
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