Which of the following is completed before using research results?
A) Identifying direct quotes
B) Verifying critical facts and figures
C) Paraphrasing research
D) Summarizing textual information
E) Drawing conclusions
Answer: B
Explanation: B) You probably won't have time to conduct a thorough background check on all your sources, so focus your efforts on the most important or most suspicious pieces of information. And if you can't verify critical facts or figures, be sure to let your readers know that. After you've collected and verified your data and information, the next step is to transform this raw material into the specific content you need. This step can involve quoting, paraphrasing, or summarizing textual material; drawing conclusions; and making recommendations.
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All of the following are true about the Internet and electronic commerce EXCEPT which one?
A) Suppliers can deal more quickly with their customers. B) It enhances companies' ability to differentiate their marketing methods by country. C) Customers worldwide can quickly compare prices from different distributors. D) To be successful, companies must be able to deliver efficiently what they sell over the Internet.
SFA modules in CRM systems provide tools for all of the following except:
A) team selling. B) territory management. C) sales forecasting. D) managing sales prospect and contact information. E) managing customer service requests.