SFA modules in CRM systems provide tools for all of the following except:

A) team selling.
B) territory management.
C) sales forecasting.
D) managing sales prospect and contact information.
E) managing customer service requests.

E

Business

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Which of the following pricing approaches specifically considers the concept of elasticity of demand?

A. break-even pricing. B. average-cost pricing. C. markup pricing. D. target return pricing. E. None of the above.

Business

All of the following persons are eligible for a benefit under the retirement portion of the Social Security program EXCEPT

A) a divorced spouse, age 55, who was married to the retired worker for 6 years. B) a retired worker's 63 year-old spouse who is no longer caring for children. C) a retired worker's 52 year-old spouse who is caring for a 12 year-old daughter of the retired worker. D) a retired worker's unmarried 20 year-old son who has been severely disabled because of an automobile accident while he was in elementary school.

Business