Determining whether a website meets the original business objectives and vision best defines

While salespeople indicate ____________ are most critical in building trust with the customer, customers themselves rank ____________________ as the top characteristic needed for salespeople to win customer trust.

A. Self-confidence; ask good questions B. Intelligence; good listening skills C. Positive attitude; Likable D. Likable; understands business E. Good listening skills; Product knowledge

Listening comprehension refers to how well you hear what is being said

Indicate whether the statement is true or false.