A goal is most likely to improve performance when it is
a. relatively easy.
b. specific rather than general.
c. not used to evaluate performance.
d. not linked to rewards.
Answer: b. specific rather than general.
Business
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Transamerica's pyramid-shaped building in San Francisco is used to symbolize strength, security, and reliability. This type of promotion is designed to address the ___________ characteristic of services.
a) intangibility b) perishability c) heterogeneity d) inseparability e) customer service
Business
A transportation problem has 6 origins and 12 destinations. How many possible routes are there for this problem? What is the maximum number of routes that will be used in the optimal solution?
What will be an ideal response?
Business