Brenda bought an automatic vegetable chopper from a local retail store. After a month of use, the vegetable chopper stopped working. She sent an email to the customer service department of the store describing the details of the problem. The store sent a technician to Brenda's house the next day to address the issue. The technician realized that the repair tool that he brought with him was not
compatible with the vegetable chopper. On examining the appliance, the technician discovered that the model number of the vegetable chopper was different from what was stated in the complaint email sent by Brenda. In this scenario, it is likely that:
A) the information provided by Brenda was untimely.
B) the information provided by Brenda was irrelevant.
C) the information provided by Brenda was inaccurate.
D) the information provided by Brenda was incomplete.
C
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If Kirsty wants to receive a high evaluation from her supervisor, which of these actions might she take, according to research on LMX?
A) She should work to develop a good relationship with her supervisor and also communicate with her supervisor frequently. B) She should work to develop a good relationship with her supervisor but should avoid communicating with her supervisor. C) She should focus primarily on improving her contextual performance. D) She should focus primarily on improving her maximal performance.
In the worldwide global agency system developed by J. Walter Thompson, the regional directors are:
A) the head of an agency within the agency. B) responsible for a specific group of countries. C) responsible for the director-in-charge system. D) the CEOs of JWT's office in the regions. E) required to speak English in all meetings.