How should the health care professional select appropriate abbreviations to use in written documentation?
a. Create personal abbreviations that are clear.
b. Refer to a standard medical dictionary.
c. Use those learned in medical terminology courses.
d. Follow facility policies.
d
FEEDBACK: a. Incorrect. Try again.
b. Incorrect. Try again.
c. Incorrect. Try again.
d. Correct. Only abbreviations approved by the facility should be used in charting.
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The procedure and service codes are located in the ________ listing
a. Current Procedural Terminology b. Current Services Terminology c. Current Procedure and Services Terminology d. Current Codes Terminology
An elderly patient sees you enter the room and grows angry. "I don't want some intern with no experience drawing my blood. The last time I was here, the kid did such a horrible job that they had to call in his supervisor and we had to sign forms. You're not going to put me through that again! I want your boss to draw my blood." How should you respond to this patient's request?
A. Try to calm the patient by saying you have never been involved in a liability suit. B. Tell that patient that your training was very thorough and your knowledge is more current than that of your boss. C. Ignore the patient's request. This patient needs to move past a bad experience. D. Smile nicely and go find someone more experienced.