Facts and statistics are especially important with informative and persuasive speaking

Aaron ended his speech about second-hand smoke by asking his audience to imagine how

much more enjoyable going out to eat would be if they did not have to sit next to a group of smokers. Aaron was using ________ to end his speech. A) a call to action B) a positive vision of the future C) a visual aid D) a story

Caroline receives a letter from her manager praising her recent report. Which type of workplace communication is this?

a. grapevine b. lateral c. downward d. upward