When your teacher says, "OK, any more questions? If not, see you next week," it is an example of what stage of conversation?

A) opening
B) feedforward
C) business
D) closing

Answer: D

Communication & Mass Media

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In the sales department at XYZ Corporation, all information must go through the sales manager. Salespeople do not communicate with one another. Which communication network does the sales department illustrate?

A) triangle B) circle C) wheel D) chain

Communication & Mass Media

One of the best ways to determine if a prospect is qualified is to:

a) ask questions. b) listen for metaphors. c) listen for similes. d) all of these answers are correct.

Communication & Mass Media