Monique works in the HR department of an organization. She needs to implement a performance appraisal format that is easily developed and then easily used by an organization. Monique should use:

In order to minimize intentional errors, we must focus on the rater's __________

A. personality B. area of expertise C. motivation D. position in the company

__________ is the term used to describe a person's change in attitude and behavior as a result of their own thinking about a subject, and is more stable than an attitude change induced by peer pressure

a. Direct influence b. Interest-based approach c. Compliance d. Conversion