The two keys to the Phillips/Buzz Group procedure are careful management and provision of structure for the buzz group

A. True
B. False

ANS: a

Communication & Mass Media

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The use of pitch to accentuate speech is non-vital in interpersonal interactions

Indicate whether this statement is true or false.

Communication & Mass Media

The information seeker, opinion giver, and procedural technician are best defined as __________ roles

a) group task b) group building and maintenance c) individual d) special interest

Communication & Mass Media