All of the following are characteristics of a highly formalized organization EXCEPT ________
A) explicit job descriptions
B) little discretion for employees
C) minimum number of rules
D) a standardized way of doing things
Answer: C
Explanation: A formalized organization is very precise and bureaucratic. Jobs are precisely defined; employees are given little leeway in how they carry out tasks, rules are given great emphasis, and most activities are routine and standardized. Since rules are important in this kind of an organization, you would not expect a minimum of rules, making it the correct response.
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