In chapter 6, Projecting Financial Requirements and Managing Growth, the author focuses on three critical questions to examine the firm's financial future. Which of the following questions is NOT addressed by the author in this chapter?
A) How much and what type of financing will be required to meet goals and expectations?
B) How do we compensate mangers to attract and keep good executives?
C) How profitable do we expect the firm to be in the coming years?
D) What is the RIGHT amount of sales growth (as opposed to too little or too much)?
B
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Hubert, the insured, changes to a more hazardous job than the one he had when he applied for his disability income policy. According to the policy's change of occupation provision, what will happen when the insurer learns of his job change?
A) The insurer will cancel the policy unless Hubert pays an additional premium to cover the higher risk. B) There is nothing the insurer can do as long as Hubert pays the premiums for the policy. C) Policy benefits will be reduced to the amount the premiums would have purchased if they were based on the more hazardous occupation. D) A specified percentage of benefits penalty will be charged against any future benefit payments.
Which QFD step focuses on what must be achieved to satisfy customer requirements?
A) interrelationships B) technical requirements C) technical correlations D) voice of customer