Which of the following is not a method that may be available to an agency charged with protection of the public?
a. A mandatory recall of a defective product
b. Imposing mandatory and binding arbitration regarding the agency's dispute with a manufacturer producing a defective product without prior agreement
c. Issuance of a cease and desist order stopping production of a defective product
d. All of the above can be valid exercises of an agency's right to protect the public.
b
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"Corporate amnesia" in global partnership is a term which refers to:
A) achieving world leadership by differentiation. B) short-term goals with no memory on how to compete. C) a relationship which is short lived. D) discontinuation of a partnership due to personal chemistry. E) losing national identity and ideology.
Practicing an approach before making initial contact is most likely beneficial because:
A) optimism is crucial to successful selling efforts B) rehearsal reduces the chances of making a mistake C) practicing ensures that transactional sales are profitable D) anxiety is normal for both new and experienced salespeople E) developing a deeper commitment to sales goals is important