Identify and discuss the different groups that come in contact in tourism contexts.

Charles wrongly assumed that since his listeners were young college students, they would all be in

favor of lowering the drinking age. That assumption proved to be an unwarranted ________. Fill in the blanks with correct word

In the context of active listening, which of the following is a strategy for evaluating messages effectively?

a. Constructing mnemonics b. Probing for information c. Combining facts and inferences d. Avoiding repetitive information