Changing events help to shape interactions between supervisors and their employees. Recent changes include all of the following EXCEPT ________

Under the Real Estate Law, a real estate salesperson is:

a. an independent contractor. b. an employee of the seller. c. an employee of the broker. d. self-employed.

In the United Airlines example given in your text, it was stated that all departments of the company used the results of its in-flight customer satisfaction survey

Which department used the customer satisfaction report to evaluate the performance of United, both internally in achieving its goals, and externally compared to the competition? A) the marketing department B) the airport department C) the executive management D) the finance department