In the United Airlines example given in your text, it was stated that all departments of the company used the results of its in-flight customer satisfaction survey
Which department used the customer satisfaction report to evaluate the performance of United, both internally in achieving its goals, and externally compared to the competition?
A) the marketing department
B) the airport department
C) the executive management
D) the finance department
C
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Firms favour assets with high CCA rates because:
A) their choice impacts project net present value favourably. B) it reduces the total amount of taxes paid over the project's life. C) they increase net accounting profits over the project's life. D) they have longer economic lives.
Letters have essential components, including proper typeface and margins. You should leave ________ margins at the top and on both sides of your letter
. A) 1" to 1 1/2" B) 1/2" to 1" C) 1" to 1 1/4"