What are switching costs in e-commerce?

(a) They are the costs associated with setting up an Intranet.
(b) They are the costs associated with starting an e-business.
(c) They are the costs associated with switching associations between e-businesses.
(d) They are the costs associated with switching Internet Service Providers.

Ans: (c)

Business

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a. Introduction b. Analysis of the data/findings c. Conclusions and recommendations d. Description of research methods e. Miscellaneous Issues

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When conveying bad news, you should eliminate excess negatives to soften the blow of the news

Indicate whether the statement is true or false.

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