Shaun doesn't ask the senior citizen audience (most of whom are living on fixed incomes) to agree with him that taxes should be raised to fund a new elementary school. Instead, he merely asks them to agree that education is a core value of their community. He made this choice because persuasion is:

Chanelle does not feel comfortable with conflict so she tends to withhold her feelings and opinions. Unfortunately, this often results in frustration for her and her partners. Chanelle's conflict management style is

a. compromising. b. accommodating. c. withdrawing. d. avoiding.

A doctor's white lab coat, a flight attendant's uniform, and a police officer's uniform all are an example of

a. emblems. b. prototypes. c. artifacts. d. illustrators.