Chanelle does not feel comfortable with conflict so she tends to withhold her feelings and opinions. Unfortunately, this often results in frustration for her and her partners. Chanelle's conflict management style is

With regard to eye contact, the chapter suggests that a fine line exists between a friendly glance in someone’s direction and the piercing stare of a psychopath. In what context is this statement made?

What will be an ideal response?

Successful informative speeches include which two elements?

A. purpose is to inform; relates to the audience B. purpose is to inform; answers questions of fact, value, and policy C. purpose is to persuade; contains a persuasive claim D. purpose is to persuade; cites sources other than the speaker's own knowledge