Matching
Column A Column B
______1. What should I do with this information? A. Evaluate
______2. Is this message consistent with my beliefs? B. Remember
______3. How can I apply this information to future situations? C. Interpret
______4. Does she understand this differently than I do? D. Respond
1.D, 2. A, 3. B, 4. C
You might also like to view...
A high-context culture is characteristic of most people living in
a. Greece. b. Sweden. c. Portugal. d. Japan. e. The U.S.A. .
Alisha's floor supervisor complains,"Sales have dropped significantly in the past month. What have you been doing, scaring off customers, or what? " In order for Alisha to profit from this critique, she will need to decipher its core message
According to your text's advice about developing productive responses to criticism, the core message that Alisha should focus on is: A) I'm fired. B) The supervisor wants me to find a way to sell more goods. C) Well, the quality of the clothing we carry has really plummeted. D) Oh yeah? He should try selling this stuff. E) I'm such a lousy sales associate. I just can't get my act together.