The most important elements of a good style are:

Your friend experiences very high levels of communication apprehension

You know this is true because you hear her say things like "I know I'll bomb on the oral report" or "I can't stand up for myself when I talk to Jim or Barbara" Which of the following strategies would you recommend to help your friend reduce her communication apprehension? a. relaxation b. cognitive restructuring c. visualization d. systematic desensitization e. practice

_______ is the transmission of radio or television signals for intended reception by the general public

a. Narrowcasting b. Point-to-point delivery c. Broadcasting d. Cablecasting