When you add pauses to emphasize a point, you are reinforcing ideas ________

After presenting a proposed solution to a group problem, Carlos says "There is absolutely no way this plan will solve the problem." Which defensive behavior is exemplified in Carlos's statement?

a) Certain b) Controlling c) Evaluative d) Neutral e) Strategic

Mariah always cooks dinner and does the chores while her husband refuses to help or offer gratitude. According to equity theory, she is feeling _____, or that her costs exceed the rewards

Fill in the blank(s) with correct word.