Which of the following statements about the expectancy theory and its components is true?

A. Valence for performance is the perceived desirability of receiving more of a particular reward
B. Valence for reward considers the value of both extrinsic and intrinsic rewards
C. Expectancy theory is the only theory that completely explains the motivation process
D. Instrumentality is the perceived linkage between increase effort on some task such as developing sales presentations and improved performance
E. Valence for performance determines a salesperson's motivation to expend effort on a given task

Ans: B. Valence for reward considers the value of both extrinsic and intrinsic rewards

Business

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John's Repair Shop has fixed a stereo. The customer wants to take the stereo and pay for it in thirty days if the repair work is satisfactory. Which of the following is true?

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