Random samples of size 17 are taken from a population that has 200 elements, a mean of 36, and a standard deviation of 8 . Which of the following best describes the form of the sampling distribution of the sample mean for this situation?
a. approximately normal because the sample size is small relative to the population size
b. approximately normal because of the central limit theorem
c. exactly normal
d. None of these alternatives is correct.
D
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Larry is having a night out on the town with his buddies. By midnight, he is very intoxicated. He gets in a fight with a bodyguard at the night club where he has been partying. Larry hit the bodyguard, breaking the bodyguard's nose
Larry threw the first punch. In the melee, Larry was not escorted out because the club owner and others were busy with the injured bodyguard. Larry continued to be served alcoholic drinks. Finally, at 1 am, he left the nightclub, and tried to drive to an all-night diner for some food. On the way to the diner, he hit and injured a dedicated marathon runner who was out running late, training for a big run. Larry was unaware that he hit the runner. He proceeded on to his favorite diner. As he walked in the diner, he slipped and fell on a large puddle of water that was on the floor by his favorite booth. Discuss all the torts in this scenario.
Which of the determinants of service quality involves performing the service right the first time?
A) access B) courtesy C) credibility D) reliability E) responsiveness