Combining groups of jobs for a particular organization into a specific class is accomplished based upon all of the following except

(a) the jobs receive the same range of pay
(b) the jobs can be referred to by the same class title even though they have different job titles
(c) the jobs have similar responsibilities and duties
(d) the jobs have the same performance standards

d

Business

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American Express'- "Worldclass Service, Personal Recognition," Mary Kay's - "Enriching women's lives," Hallmark's- "Caring Shared," and Starbucks'-"Rewarding Everyday Moments" are examples of ________

A) brand mantras B) brand parity C) brand identity D) brand architecture E) brand extension

Business

The use of technology and current information __________the provision of excellent

customer service. a. minimally enhances b. has neutral benefit to c. greatly facilitates d. none of the above

Business