________ departmentalization is based on the product or customer flow through the organization

A) Product
B) Functional
C) Process
D) Customer

Answer: C

Business

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Which of the following is an operational component of marketing channel performance?

A) product assortment B) sales revenue C) service quality D) customer value E) profitability

Business

The cost of using direct marketing channels is typically higher than that of indirect marketing channels for manufacturers

Indicate whether the statement is true or false

Business