________ is a problem that entails determining what information is needed and how it can be obtained in the most feasible way

The components of a typical presentation worksheet are the features to be demonstrated, proof device to be used, what you will say, and:

A) when to ask for the close B) when you will involve the prospect C) when you will show and tell D) what the customer is likely to say E) what you or the customer will do

Once a complaint is filed, the plaintiff gives notice to the defendant that a lawsuit has been filed through ___________

Fill in the blanks with correct word