Companies perform aggregation along the three dimensions of:
A) products, labor, customers.
B) time, suppliers, services.
C) products / services, labor, time.
D) time, products, customers.
C
Business
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________ can track customer satisfaction directly, measure repurchase intention and also gauge a consumer's willingness to recommend the company and brand to others
A) Periodic surveys B) Mystery shoppers C) Customer loss rates D) Customer focus statements E) Sales summary reports
Business
The "pyramiding" of overtime pay is accepted in most of the contract agreements
Indicate whether the statement is true or false
Business