When Maury is asked to describe herself, her first response is that she is an overachiever. This

____________ goals are goals that constrain or enhance the message one uses to accomplish one's goals

a. Primary influence b. Secondary influence c. Relational resource d. Compliance-gaining

Which of the following is NOT an example of when to use a poster as a presentation aid?

a. when you want to condense information b. when you don't have or trust electronic equipment c. for large group presentations d. to demonstrate a sequence or change over time